
You have just booked your dream escape to Lisbon. Pastéis de nata are calling, your bags are mentally packed, and the countdown is on.
But then plans shift. Work calls. Life happens. And you ask yourself:
"Can I change my TAP Portugal flight without losing my money or my mind?"
Yes, you can. And it is easier than it sounds. Here is how — step by step, no airline jargon.

Yes. TAP Portugal gives you flexible options to:
Reschedule your flight
Cancel your ticket for a refund or travel voucher
Modify extras like baggage, meals, or cabin class
All you need is your booking reference and last name.
Log in via the TAP Portugal Manage Booking page or use the TAP app.
Not all tickets come with the same flexibility. Your fare type determines how easily you can change your flight.
| Fare Type | Change Allowed | Details |
|---|---|---|
| Discount | Not allowed | Cheapest fare, no flexibility |
| Basic | With a fee | Change fee plus fare difference applies |
| Classic or Plus | Yes | Fewer restrictions and lower fees |
| Executive or Top Exec | Often free | Premium class with more flexible changes |
Tip: Before confirming, TAP will show you any fees or fare differences upfront, so there are no surprises.
Here is how to do it online:
Visit TAP Manage Booking
Enter your Reservation Number and Last Name
Click on Change Flight
Select your new date or destination
Review any price differences or penalties
Confirm and receive your updated ticket via email
Prefer help from a real person? TAP’s customer support can assist you, especially if:
You are traveling with infants or pets
You need changes for multiple passengers
You are using travel credits or vouchers
Under TAP’s Flight Cancellation Policy, you can:
Cancel for a travel voucher valid for one year
Request a cash refund on eligible fares
Cancel within 24 hours of booking (if the flight is more than 7 days away) for a full refund
Use Manage Booking or call TAP Portugal to start the cancellation process.
TAP allows:
Minor name corrections (up to three characters)
Full name changes with legal documentation
No ticket transfers to another person
To fix name errors, contact TAP customer support or use their name correction form.

Yes, you can. Here is how:
Upgrade using miles or cash at check-in
Choose your preferred seat through TAP Manage Booking
Look out for upgrade offers by email before departure
TAP Business Class offers flatbeds, gourmet meals, and lounge access on long-haul routes.
| Cabin Class | Carry-On Bag | Checked Baggage |
|---|---|---|
| Economy (Basic) | One bag up to 8 kg | Not included |
| Classic or Plus | One bag up to 8 kg | One or two bags (each up to 23 kg) |
| Executive or Top Exec | Two bags up to 8 kg each | Two to three bags (each up to 32 kg) |
Need more space? Add extra baggage at a discount when modifying your booking online.
TAP Portugal is family and pet friendly. Here is what to know:
Infant Policy
Children under two fly on your lap at a discount
Baby meals, bassinets, and priority boarding are available
Minor Policy
Kids under 12 flying alone must use the Unaccompanied Minor Service
Request it during booking or by calling customer support
Pet Policy
Small cats and dogs can fly in the cabin (up to 8 kg with carrier)
Larger pets travel in the cargo hold
Notify TAP at least 48 hours before departure
Special Assistance
Wheelchair help, medical support, and special meals are available
Request assistance at least 48 hours in advance
TAP’s loyalty program, Miles and Go, lets you:
Earn and redeem miles for flights, upgrades, and partner deals
Access exclusive offers and booking perks
Get discounted rates and early access to promotions
Even if you change your flight, your miles still count.
Here are your support options:
Use TAP Portugal’s Manage Booking tool
Call TAP Portugal Airlines (number varies by region)
Support is available in English, Portuguese, and more
Make sure to have your Booking Reference handy for quick assistance.
Flight changes can be stressful, but TAP Portugal makes the process clear, flexible, and digital-friendly.
Whether you are changing a date, switching seats, or canceling altogether — TAP helps you do it with efficiency and a warm, Portuguese touch.