![]()
Some journeys shift with the wind — a business trip reschedules, your travel buddy falls sick, or a family reunion moves a week forward. Whatever the reason, one thing should never change: how easy it is to update your flight.
With Singapore Airlines, changing your plans doesn’t mean rebooking your life. It means adjusting with care, clarity, and a few clicks.
Unlike many carriers that drown you in fine print, Singapore Airlines offers:
Digital simplicity – Change flights online or via the SIA app
Fare transparency – See what’s flexible before you book
Gentle policies – Especially for premium fare holders
World-class service – Support that doesn’t sound scripted
It’s not just about changing a flight. It’s about protecting your peace of mind.
Yes — as long as your ticket type allows it. Most Singapore Airlines tickets can be:
Rescheduled (new date/time)
Rerouted (depending on fare rules)
Cancelled (for refund or credit)
Updated (name spelling, seat, meal, etc.)
Your options depend on your fare type, which we’ll explain next.
You shouldn’t need a lawyer to understand your ticket. Here’s the human version:
Economy Lite – Not usually changeable
Economy Standard – Changeable with a fee
Economy Flexi – Highly flexible; ideal for long trips
Premium Economy – Great balance of comfort and flexibility
Business/First Class – Often fully changeable with minimal or no fees
Tip: Not sure which fare you purchased? Use your Booking Reference at Manage Booking.
You’ve got two smooth ways to change your flight:
Go to Manage Booking
Enter your booking number and last name
Select “Change flight”
Pick your new date or destination
Review pricing and confirm
Use the SingaporeAir app for an even faster experience.
Reach out to Singapore Airlines Customer Service if:
You’re flying with pets or infants
You booked using miles
You need changes for multiple passengers
You can also contact your local SIA office or use the Kris chatbot.

Cancel within 24 hours of booking (if flight is 7+ days away) for a full refund
Standard/Flexi/Premium fares: Partial or full refunds available
Lite fares: Usually non-refundable, but credits may be offered
Refunds are typically processed within 7–20 business days.
To cancel, go to Manage Booking or contact customer support.
Singapore Airlines allows:
Small typos (1–3 letters)
Legal name changes (with proof)
Note: Tickets are non-transferable to other people. Fix errors before online check-in opens.
Singapore Airlines cabins are among the world’s best.
Upgrade to Premium Economy, Business, or Suites
Use KrisFlyer miles or take advantage of upgrade emails
Change your seat (aisle, window, extra legroom) via app or site
Bonus: Look out for surprise upgrade offers 48 hours before your flight.
| Class | Cabin Baggage | Checked Baggage |
|---|---|---|
| Economy | 1 x 7kg | 25–30kg |
| Premium Economy | 2 x 7kg | 35kg |
| Business | 2 x 7kg | 40kg |
| First Class/Suites | 2 x 7kg | 50kg |
Tip: Extra baggage is cheaper when added online via Manage Booking.
Under 2? Fly on your lap with an infant fare
Bassinets available on long-haul flights (book early)
Unaccompanied minors can use SIA’s escort service
No pets allowed in the cabin
Larger pets fly safely as cargo under Changi’s specialized care
Must be arranged 72+ hours before departure

Singapore Airlines provides:
Wheelchair assistance
Special dietary meals
Medical equipment onboard
Quiet boarding and support
Request at least 48 hours before your flight via Manage Booking or customer service.
Earn KrisFlyer miles on every flight
Use miles for upgrades, hotels, or car rentals
Elite status includes lounge access, priority check-in, and more
Watch for route-specific offers on SingaporeAir.com
Pro Tip: Track your KrisFlyer progress in the SingaporeAir app.
Manage Booking – Self-service 24/7
Mobile App – Quick changes on the go
Phone – Find your local SIA office
Chat – Ask Kris, their helpful chatbot
Singapore Airlines doesn’t just carry you across the world — it helps you adjust your plans with ease.
Need to reschedule? You’ve got options.
Want to cancel? It’s transparent.
Looking to upgrade? It’s smoother than ever.
Whether you’re flying for family, work, or rest — you can count on Singapore Airlines to keep your plans as elegant as their service.